Advice and support is offered to all members of the SUUG.

We actively challenge discrimination on the grounds of gender, race, religion, disability and sexual orientation.

The Advice Service has adopted a new set of Service Standards that outline what student members can expect from the service and what the service expects from student members. Click here to view the Service Standards.

How can we help?

We can advise on a wide range of issues including:

Academic
Appeals, complaints, academic offences, mitigating circumstances, disciplinary procedures

Housing
Tenancy agreements, deposits, disrepair, disputes

Money
Student finance, tuition fees, Access to Learning Fund, budgeting, debt, benefits

Health and Wellbeing
Health, family, personal safety

Other issues
Employment rights, consumer rights, legal issues

Sometimes we may need to refer you elsewhere

If we cannot help you with your issue, we will usually be able to refer you to an agency that can. Please remember:
 - we cannot arrange emergency housing
 - it is illegal for us to give any immigration or visa advice. Please contact the University of Greenwich, International Student Advice Service (ISAS) (www2.gre.ac.uk/students/international)

Contact the Advice Service

E-mail :

Students studying at the Medway campus should contact the Universities at Medway Students' Association (UMSA) on .

Drop in sessions (term time only)

Click here to download our Drop in poster (PDF)
 

Appointments can be made following a visit to a drop in session, telephone consultation or e-mail. Drop in times are subject to change over the vacation periods.

Advisers

Matthew Ventrella
Academic & Welfare Adviser

Jason King
Academic & Welfare Adviser (part-time)

Kimberley Fisher
Academic and Welfare Adviser (currently on leave)